ReliaPay
API status

All systems operational.

Real-time visibility into every component of the ReliaPay platform. Updated every 60 seconds from our internal monitoring.

Operational · 99.99% uptime (90d)
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Uptime (90d)

99.99%

Across all components

API latency p95

212ms

Trailing 24 hours

Webhook delivery

99.97%

First-attempt success

Open incidents

0

As of now

Components

Service status.

Each component reports independently. Tap a row to view 90-day history.

  • Core API

    REST endpoints — charges, refunds, customers, payouts.

    Operational

    99.998%

  • Dashboard

    Merchant console, reports, team & access controls.

    Operational

    99.991%

  • Webhooks

    Signed event delivery and retry pipeline.

    Operational

    99.996%

  • Mobile money

    M-Pesa, Airtel Money, MTN MoMo across EAC.

    Operational

    99.987%

  • Card processing

    Visa, Mastercard, 3-D Secure 2 step-up.

    Operational

    99.994%

  • Bank transfers

    PesaLink, RTGS, EFT and cross-border rails.

    Operational

    99.973%

  • Sandbox

    Test-mode API with realistic mock data.

    Operational

    99.999%

  • Status page & alerts

    Public status, email and webhook subscriptions.

    Operational

    100.000%

Uptime history

The last 90 days, at a glance.

Each bar represents one calendar day across all production components. Hover to inspect.

90 days agoToday
OperationalDegradedMaintenanceOutage
Regions

Coverage by country.

Production regions where ReliaPay is licensed and live.

KE

Kenya

Operational
UG

Uganda

Operational
TZ

Tanzania

Operational
RW

Rwanda

Operational
SO

Somalia

Operational
Incident history

Recent incidents and post-mortems.

We publish every incident — including drills — with timelines and remediation.

  1. Apr 18, 202627 minResolved

    Elevated error rates on M-Pesa STK push (KE)

    An upstream timeout from Safaricom's Daraja gateway caused a spike in pending charges. Automatic retries restored delivery; no funds movement was affected.

  2. Mar 03, 202612 minResolved

    Scheduled failover drill — eu-west primary

    Planned active-active failover exercise. Two-second elevated latency observed on a single-digit percentage of writes during traffic shift.

  3. Feb 11, 20269 minResolved

    Dashboard login disruption

    An expired SSO certificate prevented new sessions on the merchant dashboard. API and webhooks were unaffected.

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  • Per-component subscriptions
  • Signed webhooks with retry
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